Privacy Policy
Effective date: 24 September 2026
1. Scope
This Privacy Policy describes how SEINTRD may collect, use, store, and protect information in connection with its website, software, trading services, and related customer support.
2. Information We Collect
Depending on how you use the service, SEINTRD may collect account information such as your email address, authentication records, subscription information, and information needed to operate and secure your account.
3. Exchange and Trading Information
If you connect an exchange account, SEINTRD may process information required to provide the requested trading functionality, such as exchange identifiers, API connection metadata, account configuration, trading settings, orders, execution events, and related performance or operational records.
4. API Credentials
Where exchange API credentials are required, SEINTRD is designed to store supported credentials using security controls intended to protect them from unauthorized access. Customers remain responsible for selecting appropriate exchange permissions and protecting their accounts.
5. Payment and Blockchain Information
For cryptocurrency subscriptions, SEINTRD may process payment-related information such as selected plan, expected payment amount, receiving address, transaction information, blockchain confirmation information, payment status, and related audit records.
Blockchain transactions may be publicly visible on the applicable blockchain network. SEINTRD does not control the public nature of blockchain records.
6. Technical and Security Information
SEINTRD may collect technical information such as IP addresses, browser or device information, timestamps, authentication events, error logs, security events, and service-usage information where reasonably necessary for security, operation, troubleshooting, and abuse prevention.
7. How We Use Information
Information may be used to:
- create and manage customer accounts;
- authenticate users and protect accounts;
- provide trading and software functionality;
- process and verify subscriptions and payments;
- monitor service health and security;
- prevent fraud, abuse, and unauthorized access;
- maintain audit and operational records;
- provide customer support;
- comply with applicable legal obligations; and
- improve and maintain the service.
8. Email Communications
SEINTRD may use email-service providers to send account, verification, security, transactional, or service-related communications.
9. Third-Party Services
SEINTRD may rely on third-party providers, including cryptocurrency exchanges, blockchain infrastructure, hosting providers, email providers, payment infrastructure, analytics or security services, and other technology providers required to operate the service.
Third-party providers may process information according to their own terms and privacy policies.
10. Exchange Data
Where you authorize an exchange connection, SEINTRD may send appropriate API requests to that exchange to provide the functionality you requested. The exchange may independently process information according to its own policies.
11. Cookies and Similar Technologies
SEINTRD may use cookies, local storage, session mechanisms, or similar technologies where necessary for authentication, security, preferences, and service functionality. Any optional analytics or marketing technologies should be described in the final published version of this policy.
12. Data Security
SEINTRD uses technical and organizational safeguards intended to protect information, including access controls, authentication protections, encryption or encrypted credential storage where applicable, logging, and infrastructure security measures.
No method of electronic transmission or storage can be guaranteed completely secure.
13. Data Retention
Information may be retained for as long as reasonably necessary to provide the service, maintain security and audit records, resolve disputes, comply with legal obligations, and enforce agreements.
Specific retention periods should be finalized in the legally reviewed version of this policy.
14. International Processing
SEINTRD is intended for users worldwide and may use service providers or infrastructure located in different countries. Information may therefore be processed or stored across borders, subject to applicable legal requirements.
15. Your Rights
Depending on your jurisdiction, you may have rights relating to access, correction, deletion, restriction, portability, objection, or other processing of personal information.
The availability and scope of these rights depend on applicable law and your circumstances.
16. Account Deletion
Requests to close an account or delete personal information may be subject to verification, legal retention requirements, security requirements, outstanding transactions, or other legitimate reasons for retaining certain records.
The final account-deletion process and contact method will be specified in the published version of this policy.
17. Security Incidents
If SEINTRD determines that a security incident requires notification under applicable law, notifications will be made as required by the relevant legal requirements.
18. Children
SEINTRD is not intended for children where use of the service would be unlawful or otherwise inappropriate under applicable law.
19. Third-Party Links
The service may contain links to third-party websites or services. SEINTRD is not responsible for the privacy practices of independent third parties.
20. Changes to This Policy
This Privacy Policy may be updated from time to time. Material changes should be communicated through appropriate means where required by applicable law.
21. Contact and Complaints
The final published version will provide the appropriate privacy contact and complaint-handling details.
22. Legal Review
This draft should be reviewed and adapted by qualified privacy and legal counsel for the jurisdictions relevant to SEINTRD's business, customers, data processing, and corporate structure before being treated as the final Privacy Policy.